App Store Connect Help
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App statuses
The app status indicates where an app is in the review and release process.
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A red status indicator (
) means that you need to perform an action before the app distributes. -
A yellow status indicator (
) means that a process, controlled either by you or Apple, is still happening. -
A green status indicator (
) means that the app is Ready for Distribution.
If an app status indicates as editable below, you can edit app metadata when the app has this status.
Receive automatic notifications to your web server whenever the status of your app changes by using webhooks. Learn more.
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Status |
Description |
Editable |
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You’ve created an app record in App Store Connect but are still preparing information for it. |
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You’ve entered all of the required metadata for your app and indicated that you intend to submit it for review, but haven’t submitted it yet. You can submit the app by itself or include other items, such as in-app events or custom product pages. You can only send one submission at a time per platform. |
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You’ve submitted your app to App Review, but the build does not meet the current binary requirements. You must upload a new build, or select one that meets all the current build requirements. |
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You’ve submitted a new app or updated version. Apple received your submission, but hasn’t started the review. While you're waiting for the review, you can:
However, you can't upload or edit screenshots or app previews. |
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App Review is reviewing your app. You can remove the build from review. |
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This item has been accepted, but one or more items in your submission were rejected. The app can only publish when all items in the submission are accepted. You can edit the rejected items and resubmit, or remove them from the submission to move forward with the currently accepted items. |
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Your CCATS file is in Apple’s export compliance review process. |
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Your app was accepted, but you still need to release it for distribution on the App Store. |
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Your app is processing and will be ready for distribution within 24 hours. |
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Apple is holding your app version until the corresponding Apple operating system version releases to the public. If you think an app should be released on the existing operating system versions, review the deployment target set in your app build. If you rebuild your app with a different deployment target, reject the build for this version and submit the new version. |
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The app transferor has initiated the app transfer, but the recipient hasn't yet accepted. The transferor and the recipient can each cancel the transfer. No changes can be made to the app except changes to pricing. |
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The recipient accepts the app transfer. You can't cancel or make changes to the app until the transfer is complete. |
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Your app has been accepted and is ready for distribution. To distribute your app, your agreements must be in effect. The Account Holder can accept the latest agreements in the Business section. |
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You can pre-order your app on the App Store. When the app is in this state you can: |
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Your app wasn't accepted. App Review notifies App Store Connect users with the Admin, App manager, or Developer role with the issues. Learn how to reply to App Review messages. |
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App Review didn’t accept your metadata. Read the message from App Review, edit the metadata to resolve the issue, and reply to the message from App Review. |
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You removed your app from review. When you’re ready, resubmit your build or submit a new build. |
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Submission statuses
Once all items within the submission are accepted, the submission moves from the In Progress section to the Completed section on the App Review page.
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Status |
Description |
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Apple received your submission, but hasn’t started review. While waiting for review, you can:
However, you can't:
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App Review is reviewing your submission. You can cancel the submission to remove it from review. |
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You removed your submission from review and your action is being processed. When it's done processing the submission moves to Completed in the App Review section. |
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App Review rejected one or more items in the submission. Learn how to manage a submission with unresolved issues. |
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App Review rejected your app bundle or TestFlight submission. For TestFlight, you must submit a new build for review before you can invite external testers. |
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Item statuses
You can locate the status of each item on the item’s page (for example, the app record or in-app event’s page), or when you click View or Resolve next to the submission. Once all items within the submission are accepted, the submission moves from the In Progress section to the Completed section on the App Review page.
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Status |
Description |
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Ready for Review |
The item has been added to the submission, but it hasn’t been submitted to App Review yet. |
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Waiting for Review |
Apple received your submission, but hasn’t started review. While waiting for review, you can:
However, you can't:
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In Review |
App Review is reviewing your submission. You can cancel the submission to remove it from review. |
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Accepted |
This item has been accepted, but there are one or more rejected items in the submission. All items in the submission must be accepted before any can be published. You can edit the rejected items and resubmit, or you can remove them from the submission. |
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Rejected |
App Review didn’t accept your item. You can edit the item and resubmit, or you can remove the item from the submission. |
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App Store availability statuses
The App Store status tells you whether your app is available in a specific country or region, or if there are any reasons your app isn’t appearing somewhere.
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A red status indicator (
) means your app isn’t available in the country or region. -
A yellow status indicator (
) means your app needs action from you before the app is available in the country or region, or the app is currently processing. -
A green status indicator (
) means your app is available in the country or region.
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Status |
Description |
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Your app is live on the App Store for users in this country or region. |
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Your app is ready to be released in this country or region after your scheduled release date or after you manually release the app. This status only appears if your app has never released in any regions. Learn how to select an App Store version release option. |
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You've set up a pre-order that publishes in this country or region after you release a version of your app. Learn more. |
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The pre-order is live and your app will be releases for download or purchase in this country or region on the date indicated. Customers in this country or region can pre-order your app on the store. |
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Your app is processing and should be available in this country or region within 24 hours. If your app is in this status for more than 24 hours, contact us. |
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Your app is processing and should no longer be available in this country or region within 24 hours. If your app is in this status for more than 24 hours, contact us. |
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Your app is processing and should publish for pre-order in this country or region within 24 hours. If your app is in this status for more than 24 hours, contact us. | ||||||||||
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Your app isn't available in this country or region because you've indicated that you don't intend to distribute in this location. Learn how to select the regions where you want to make your app available. |
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Your app isn't available in this country or region because you haven't set an age rating for your app. Learn how to set an app age rating. |
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Your app isn't available in Brazil because you haven't submitted Brazilian tax information. Learn more. |
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Your app isn't available in China mainland because you haven't provided an approval number and supporting documents from China's National Press and Publication Administration. Learn more. |
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Your app isn't available in China mainland because you haven't provided a valid Internet Content Provider (ICP) Filing Number. Learn more. |
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Your app isn't available in China mainland because the Internet Content Provider (ICP) Filing Number or metadata you provided doesn't match the information you have filed with China’s Ministry of Industry and Information Technology (MIIT), or both. Learn more. |
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Your app isn't available in this country or region. Hold the pointer over the status to locate the reason why. If you have any questions, contact us. |
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